- The Self-Service User ID is generate automatically once the primary extension is assigned to the End User
- The Primary extension can be assigned manually, using LDAP or using BAT
- For LDAP Self-Service IDs it will be generated during the 1st LDAP sync (not on LDAP update)
- Self-Service ID will be generated only if the user doesn't have one
- For upgrades from Pre-10.x to 10.x, Self-Service ID will be generated for users with Primary Extensions
- When same DN is assigned to multiple partitions and to multiple users as primary extension, Self-Service ID will be made unique by prefixing a code of *01, *02, etc
- You can change the Self-Service ID, manually from End User configuration page
Tuesday, November 1, 2016
Notes on Self-Service ID
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